I recently attended a Steven Covey seminar titled the Speed of Trust. It was only four hours long but the subject itself impacts all of us in everything we do in life. The seminar was basically built around the fact that in business if you have trust with your employees they will get the job done better and faster, knowing that you trust them to do what’s right and knowing that you have their best interest in mind at all times. The second most important aspect of the seminar was how much you can get done in a short amount of time, if you have a trusting relationship with your customers. They will not have to second guess you or double check everything. Deals can be made with minimal verification knowing that what you present is what they will get.
As Mr. Covey started into the subject of trust and how to gain it and maintain it, he said that there were 4 cores of credibility and 13 behaviors that one should have to gain or have trust with others. The 4 cores of credibility apply to everything we do in life, with our jobs, with our children and especially as a martial arts instructor. So I would like to focus on them today in my blog and hopefully if we all follow them we will have the speed of trust with our students.
The first Core of credibility is Integrity, does that word sound familiar? It should as it is the second tenet of TaeKwon-Do developed by General Choi Hong Hi the founder of TaeKwon-Do. (Covey, 2006) “Integrity is deep honesty and truthfulness. It is who we really are. It includes congruence, humility, and courage.” He goes to say that are three main things you need to do to have it and they are: 1. Make and keep commitments to yourself. 2. Stand for something. 3. Be open. To do these action items we must have standards and when we say are going to do something we should follow through. We should make our statement in life, what we stand for and live by it and be open to all viewpoints and not just our own.
The second core of credibility is Intent. (Covey, 2006) “Intent is your fundamental motive or agenda and the behavior follows.” To have good intent we need the following, motive, agenda, and behavior. To have better intent you should do the following. Examine your motive and ask yourself if your real intent is only motivated by self-interest or by the interest of all. Choose abundance and make sure there is enough rewards and benefits for all. Declare your intent and state it, do not run from it, make it known and let it stand for all.
The third core of credibility is Capabilities. (Covey, 2006) “Capable people and organizations inspire confidence. Capability is our capacity to produce and accomplish TASKS: talents, attitudes, skills, knowledge, and style.” To have great capabilities one must run with your strengths. You must know your true strengths or natural talents. You can starve your weaknesses by teaming with someone who is strong in those areas. Keep yourself relevant. Match your strengths with opportunities. Where can you make a high value, unique contribution? And most importantly know where you are going, have vision and follow it.
The forth core of credibility is Results. (Covey, 2006) “Results matter! They matter enormously to your credibility. People evaluate your results / past performance on three key indicators: past performance, current performance, and anticipated performance.” You must take responsibility for results. You ask yourself if what I am doing will lead to the results I want or am I just staying busy? You should expect to win by openly displaying confidence in yourself and others. Clearly define what winning is and create an emotional climate to get there. And then finish strong. We must teach our students to drop out of the “culture of quitting” and the “victim mentality”. Stay strong until the end and make it happen.
So are we actually living the four cores of credibility or do we just demand this from our students. Remember our students look to us for everything during our classes and after. Do you have the speed of trust with your students? If you do, you are doing well and all of your students will trust that have their wellbeing in mind in everything you teach. But if you think you do not have it, just work on it you can get it back and always try and develop the speed of trust with everyone you come in contact with.
Covey, S. (2006). The Speed of Trust. New York: Free Press.